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Stuff to know!
Orders of all sizes are not confirmed for definite production unless:
Deposit is paid within 48 hours of receiving payment link and is NONREFUNDABLE
$20 Deposit for single tier,
$40 deposit for two tier,
$20 deposit for other desserts
**there are a set number of slots every day. if you need more than 1 tier or one dessert type, you MUST reserve that number of slots**
Full details (size, shape, flavors, decor, pickup time) are submitted 10+ days from pickup day BY customer
If within 10 days, full details must be given at time of order
Incomplete details (or details provided
less than 10 days from pickup) will result in no product made and a forfeited deposit
While we welcome your inspiration photos and event details, all product styling will be custom to each order. We don't want to copy another baker's work and we will be honest with you if the style you're looking for is not achievable in our preferred skill set.
If a structure, size, or flavor change is requested less than 72 hours from pickup, it will be at the discretion and availability of tfc.
Cancellation more than 72 hours before pickup allows client to use the nonrefundable deposit on a future order
AT THE DISCRETION OF TFC
(up to 6 months out), but no monetary refund
Postponement within 72 hours of pickup requires an additional payment to hold the order for an available future date (up to 6 months after original date).
Cancellation within 72 hours of pickup requires 50% of full order value in order to maintain tfc ordering in the future.