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Cancellation Policy

Due to the custom baking schedule and ingredient ordering, any order cancellations must occur a minimum of 72 hours (3 days) before scheduled pickup time. Any item cancelled within the 3 days prior to pickup are subject to full charge to cover production cost. We do our best to accommodate emergencies, but please understand each order spot reserved is dedicated to the client who holds it, and your product is freshly prepared. We are unable to unbake, undecorate, and reverse the time spent on a custom product.